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about tic technologies

Total Internet Centre Pty Ltd trading as tic technologies [tic] was founded in 1998 from humble beginnings as a home based business. Its' first client was Australian Business Limited (ABL) – Hunter and Central Coast NSW. 

Within 3 months, Total Internet Centre (tic) moved into newly fitted offices and within 12 months had over 22 people working within the offices providing internet, marketing and design services.

At a time when less than 10% of businesses were connected to the internet, the first strategy was to increase connectivity within the business networks. This would then drive the region’s uptake of the Internet.

tic’s founder and Managing Director Rhonda Bowen, was an internet pioneer and developed the very first internet training classes within regional NSW, Australia.

The courses were short and easy to understand, and targeted to the business owner/manager and were indeed a success. Rhonda worked with the Hunter’s 13 Councils and provided internet training to the Council’s General Manager’s and staff whilst also working with several NSW State Government Departments and agencies.

Seeing the potential for a possible negative digital divide, Rhonda partnered with the Hunter Business Chamber and developed the project: Hunter Region On Line which provided thousands of people from all walks of life, living within the Hunter’s 13 local government areas, access to free internet training.
The project was fully funded by the Federal Government for over 4 years.

Rhonda’s non-technical background ensured the courses were easy to understand and the Federal Department of Education and Training purchased the modules and distributed them within NSW, Victoria and the ACT.

At the same time, tic developed its own content management solution (CMS) – technology whereby the web site owners could change their own content and edit their web site areas easily. This too broke new ground.

tic’s clients began to truly embrace the internet and many web components were developed so they could be easily integrated with tic’s CMS. So tic created ‘building blocks’ – for web sites which offered valued for money and total control for the client.

In the year 2000, tic was a very early adopter of Microsoft’s .NET, which was released in beta form and today is very proud of its’ understanding of .NET and the features it can provide to clients.

Over the past 10 years tic technologies has led the charge and survived and thrived through many economic cycles.

Now operating completely virtual, tic technologies continues to provide Government, Business and NGO’s customised internet solutions, strategic marketing and creative design services.

tic’s Managing Director, Rhonda Bowen and her partner and Senior Technical Manager – Michael Campbell, are committed to providing easy, state-of-the-art internet technologies and strategic marketing services, whilst maintaining a level of service second to none at an affordable price.


For further information and assistance please contact us
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    "The energy that the Managing Director, Rhonda exudes is contagious and cements faith that in the business world there are honest, passionate people who truly care about your individual business’ needs who also continue time after time to deliver results well beyond your expectations. What a service, what a team! We commend tic technologies for their ongoing dedication to their clients and passion for their trade"

     
     

    Jenny White
    White Now Consulting

     
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    "It was a real pleasure to work with tic, right from the start they understood what we needed and they exceeded our expectations with their creativity, knowledge and delivery. Without doubt Michael and Rhonda are some of the best people we have ever worked with and we gladly sing their praises."

     
     

    Easts Leagues Club

     
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    "Up to 2002 we’d been doing the footy site ourselves. We needed a more professional design and new features that were beyond our expertise. We shopped around and picked tic because they were the only company that seemed interested in what we wanted as opposed to what they thought we should want. When it came time to re-do the corporate website we went to market again, inviting the incumbents to pitch for the business. Once again, tic showed they were adaptable. They’ve delivered on what was promised and that included the flexibility in design that we demanded."

     
     

    Panthers Entertainment Group

     
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    "As the largest gaming machine manufacturer in the world IGT clearly seeks professional partners who can offer innovative technology, adaptability and reliability and ability to think outside the square on all new initiatives. tic continues to offer us exactly that. tic technologies is a focused highly talented team dedicated to achieving excellence. Their approach is holistic and they are responsive and service driven."

     
     

    General Manager Marketing IGT

     
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    "tic technologies has built the Association a website which has enabled us to better service our members and provide an improved marketing tool to promote the work of the Association and our member clubs to the public. The website is user-friendly, both from a user and management perspective, and the team at tic is always on hand to provide a quick back-up in the rare case it is required."

     
     

    Graeme Carroll
    RSL & Services Clubs Association

     
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    "From the moment the Association started talking to tic about a new website to construction of a well laid out, fresh and easy to use website for our members and ourselves, tic have had a "can do attitude". The Association needed a website that would be easy to navigate, be informative and be interactive and tic have delivered every time."

     
     

    Leagues Clubs Australia

     
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    "tic technologies developed and continue to host a website for TAC that allows our customers worldwide to review progress of shipped products. In cases where we've required additional functionality (and those rare instances where we've experienced problems) tic has at all times provided rapid response service, fast resolution of issues & an efficient cost effective service."

     
     

    Applications Analyst (Manufacturing Production)
    Tomago Aluminium

     
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    "With the assistance and foresight of tic technologies we’ve been able to create an externally created package which is entirely web based. This allows any authorised user to access, and more importantly amend, vital information from anywhere – a godsend after hours. The availability of local support staff whenever an issue has arisen has been vital."

     
     

    Newcastle Stevedores

     
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    "tic’s passion, innovation and ability to design technology to suit the needs of our business is unsurpassed.

    They understand our industry and work with us to ensure that even the most complex technical solutions are simple and effective. Rhonda and Michael go the extra mile to ensure complete satisfaction and provide excellent on-going support."

     
     

    Kim Bailey
    Mingara Recreation Club

     
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    "We found Rhonda and Michael from tic technologies from the first meeting extremely professional, approachable and reliable regarding the development of our Website.
    The planning, training and implementation was at all times streamlined and hassle free.
    Rhonda and Michael encouraged and enabled us to control and update our own site and continue to assist us with their support services when we need them.
    We would encourage other businesses to utilise tic technologies for their Internet and Marketing solutions"

     
     

    Fiona Fanelli
    Blackbutt Hotel

     
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    "Home of the Moran Prizes, the wealthiest photographic and portrait prizes in the world. tic technologies provided us with a highly flexible and scalable solution that simplified the management of competition entries and online payments, allowing us to easily manage the thousands of online entries received and archived each year. Through their intuitive backend management portal we can easily manage the many metrics and elements of the competitions and categories using our own internal skill set. tic actively listened to our evolving needs and delivered a solution that has exceeded our expectations; it has been an absolute pleasure to work with TIC and we look forward to future developments and their valuable input."

     
     

    Regan Stathers
    IT & Business Solutions Manager
    Moran Health Care Group

     
    
  Testimonials